Shreveport, LA (KMSS) — AEP Southwestern Electric Power Company (SWEPCO) is preparing for winter storms across its service territory, with the highest impact along the Interstate 20 corridor and south into Louisiana on Tuesday, February 11.
It is expected there will be 1/4" to 1/2" accumulations of ice. SWEPCO has requrested 100 line crews to help with storm recovery efforts.
SWEPCO's power outage report number is 1-888-218-3919 and is available for 24 hours a day. Customers can look for outage updates online and on mobile devices at SWEPCO.com. Customers can also look for outages on Facebook.com/SWEPCO.
SWEPCO has an emergency preparedness team at the Shreveport, LA based Distribution Dispatch Center that continuously monitors winter storm conditions in the company's Arkansas, Louisiana, and Texas service areas. SWEPCO work crews are on standby alert for power restoration efforts.
"Winter storms can do extensive damage to our electrical system," says Malcom Smoak, SWEPCO's VP of distribution region operations in Shreveport. "The combination of ice build-up, snow, high winds, and heavy rains can often lead to uprooted trees or broken limbs on power lines."
SWEPCo anticipates the increased workload and mobilizes crews to potential effected areas.